Medicine Hat Transit adjusts Route 10 to fix schedule delays
The rerouting, effective Aug. 27, removes several stops in an effort to keep buses running on time. City surveys found most riders support the change.
Why it matters
The rerouting affects daily commuters relying on Route 10 and connecting bus services across Medicine Hat.
Medicine Hat Transit implemented changes to its Route 10 bus service on Aug. 27 aimed at improving reliability after complaints that the route was frequently running behind schedule, especially during busier ridership periods. Officials say the delays were causing missed connections and affecting other routes across the system.
Under the revised routing, Route 10 no longer travels west along 12 Street Northeast. Three stops on the north side of that stretch will now be served by existing Route 11 stops on the south side of the street. Two southbound stops on Division Avenue have also been eliminated, with riders directed to nearby existing Route 10 stops on the east side of the street via signage.
The changes follow a survey of 560 transit users, in which 76 per cent said improving on-time performance mattered to them and 73 per cent said the changes would have either no impact or a positive impact on their travel. Eighty-eight per cent said it would be easy to reach transit from a nearby alternative stop or route.
Updated route details are available through the Medicine Hat Transit Ride Guide and the MHTapp.
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